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Unable to add item from MDM catalog in first attempt

Hi Forum,

When I add itme from MDM catalog, no items are transfered to shopping cart in first attempt, but when i add item secon time it is added.

I do it as follows:

1. Click on Add Items button

2. Click on MDM Catalog Name

3. Choose an item in catalog and press Add To Cart button

No item transfered to cart and no errors are there instead all data that I filled at header is initialised like selected plant and even the name of SC is changed back to initial.

When I do this for the second time the item is added properly.

We are in process of upgading from SRM 4.0 to SRM 7.0 and this problem we are facing in SRM 7.0 .

Has any one encoutered this behavious

Thanks,

Anubhav

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3 Answers

  • Best Answer
    Feb 21, 2011 at 03:48 PM

    What version of SRM-MDM are you using?

    Does this happen for all users?

    Does the same thing happen if using this catalog from PO etc?

    If using One Step shop without wizard is this also happening?

    Can you provide details of the call structure used to access this catalog?

    Regards,

    Jason

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  • Feb 21, 2011 at 11:07 AM

    Experts....any inputs ?

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    • Former Member

      Hi,

      After the step3 follow these steps

      4.cart preview

      5.Transfer items, hen it will route to shop sceen with 4 steps with added item in the shopping cart.

      Abdul Raheem

  • Feb 22, 2011 at 03:52 PM

    Yes

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