Error-IM258-Object does not exist (Status Management)

[former_member187991]

Dear All

We have used the enhancement "MCI10001" for triggering the external E mail while scheduling the maintenance plan using T code IP10.

System will fetch the E mail ID from the equipment master -partner function either Vendor or User responsible and sends the mail

But while executing IP10 system throws an error message as follows

Error Msg no: IM 258- Object does not exist (Status Management)

This refers to an error in central status management.

Kindly help on the above issue

Regards

Thyagarajan

[former_member187991]

Abap coding has changed, since some commit work has written inside the statement

[Former Member]

l have same problem my code below

help me please .

if email is not INITIAL and ulke is not initial and sy-tcode eq 'QM01' and sy-ucomm eq 'BUCH' and I_VIQMEL-QMART = 'Q1'.

CALL FUNCTION 'POPUP_TO_CONFIRM'

EXPORTING

TITLEBAR = 'E-mail'

TEXT_QUESTION = 'E-mail Göndermek istiyormusunuz ?'

IMPORTING

ANSWER = answer

EXCEPTIONS

TEXT_NOT_FOUND = 1

OTHERS = 2.

if answer eq 1 and ulke = 'TR'.

lt_mailtxt ='Değerli Müşterimiz,'.

APPEND lt_mailtxt.clear lt_mailtxt.

lt_mailtxt = 'Şikayetiniz sistemimize alınmıştır. Müşteri şikayeti sorumlularımız sizlerle en yakın zamanda irtibata '.

APPEND lt_mailtxt.clear lt_mailtxt.

lt_mailtxt = 'geçeceklerdir. Şikayetiniz için teşekkür eder, saygılarımızı sunarız.'.

APPEND lt_mailtxt.clear lt_mailtxt.

lt_mailtxt =''.

APPEND lt_mailtxt.clear lt_mailtxt.

data: it_packing_list like sopcklsti1 occurs 0 with header line,

it_receivers like somlreci1 occurs 0 with header line,

gd_cnt type i,

gd_sent_all(1) type c,

gd_doc_data like sodocchgi1,

gd_error type sy-subrc.

gd_doc_data-doc_size = it_packing_list-body_num * 255.

• Populate the subject/generic message attributes.

gd_doc_data-obj_langu = sy-langu.

gd_doc_data-obj_name = 'SAPRPT'.

gd_doc_data-obj_descr = 'Naksan KGM'.

gd_doc_data-sensitivty = 'F'.

• Describe the body of the message

clear it_packing_list.

refresh it_packing_list.

it_packing_list-transf_bin = space.

it_packing_list-head_start = 1.

it_packing_list-head_num = 0.

it_packing_list-body_start = 1.

describe table lt_mailtxt lines it_packing_list-body_num.

it_packing_list-doc_type = 'RAW'.

append it_packing_list.

CLEAR it_receivers.

it_receivers-receiver = email.

it_receivers-rec_type = 'U'.

it_receivers-com_type = 'INT'.

it_receivers-notif_del = 'X'.

it_receivers-notif_ndel = 'X'.

append it_receivers.

call function 'SO_DOCUMENT_SEND_API1'

exporting

document_data = gd_doc_data

put_in_outbox = 'X'

sender_address = 'sinan.tataroglu@***.com'

sender_address_type = 'INT'

commit_work = 'X'

importing

sent_to_all = gd_sent_all

tables

packing_list = it_packing_list

contents_txt = lt_mailtxt[]

receivers = it_receivers

exceptions

too_many_receivers = 1

document_not_sent = 2

document_type_not_exist = 3

operation_no_authorization = 4

parameter_error = 5

x_error = 6

enqueue_error = 7

others = 8.

IF sy-subrc EQ 0.

• COMMIT WORK.

• Push mail out from SAP outbox.

• SUBMIT rsconn01 WITH mode = 'INT' AND RETURN.

ENDIF.

elseif ulke ne 'TR' and answer eq 1.

lt_mailtxt ='Dear Customer,'.

APPEND lt_mailtxt.clear lt_mailtxt.

lt_mailtxt = 'Your compliant has just entered to system. Customer complaint responsible will contact with you ASAP.'.

APPEND lt_mailtxt.clear lt_mailtxt.

lt_mailtxt = 'Thanks for your complaint.'.

APPEND lt_mailtxt.clear lt_mailtxt.

gd_doc_data-doc_size = it_packing_list-body_num * 255.

• Populate the subject/generic message attributes

gd_doc_data-obj_langu = sy-langu.

gd_doc_data-obj_name = 'SAPRPT'.

gd_doc_data-obj_descr = 'Naksan KGM'.

gd_doc_data-sensitivty = 'F'.

• Describe the body of the message

clear it_packing_list.

refresh it_packing_list.

it_packing_list-transf_bin = space.

it_packing_list-head_start = 1.

it_packing_list-head_num = 0.

it_packing_list-body_start = 1.

describe table lt_mailtxt lines it_packing_list-body_num.

it_packing_list-doc_type = 'RAW'.

append it_packing_list.

CLEAR it_receivers.

it_receivers-receiver = email.

it_receivers-rec_type = 'U'.

it_receivers-com_type = 'INT'.

it_receivers-notif_del = 'X'.

it_receivers-notif_ndel = 'X'.

append it_receivers.

call function 'SO_DOCUMENT_SEND_API1'

exporting

document_data = gd_doc_data

put_in_outbox = 'X'

sender_address = 'peykan.samli@****.com'

sender_address_type = 'INT'

commit_work = 'X'

importing

sent_to_all = gd_sent_all

tables

packing_list = it_packing_list

contents_txt = lt_mailtxt[] "it_message

receivers = it_receivers

exceptions

too_many_receivers = 1

document_not_sent = 2

document_type_not_exist = 3

operation_no_authorization = 4

parameter_error = 5

x_error = 6

enqueue_error = 7

others = 8.

IF sy-subrc EQ 0.

COMMIT WORK.

• Push mail out from SAP outbox.

SUBMIT rsconn01 WITH mode = 'INT' AND RETURN.

ENDIF.

[paul_meehan]

Hi,

Can you check if the generated order or notification has inconsistent status setting? It is usually the notification when this error is issued. The new notification with inconsistent status can be fixed with report ZPMNOT_STATUS01 from note [437878|https://service.sap.com/sap/support/notes/437878].

Obviously this does not explain why the issue is happening. Do you know if the problem occurs when the exit is deactivated? Are you issuing any commit work statments in the exit?

-Paul

[former_member187991]

Hi Paul

Thanks for your reply, it is working when we use single maintenance item, system is creating notification and there is no problem in there

If there are more maintenance item then system is creating the notification for 1st line item and the above said error is terminating the background job.

regards

thyagarajan

[Former Member]

Hi,

I think this is because SAP reads the user responsbile to send an email for one particluar notification and it just reads the first line item and get terminated. Possible you could change some coding to read all the notifications pertaining to an order based on the miantenance item.

Mahee