Dear Experts,
I am stuck at a situation where I have found that the credit exposure has exceeded it's credit limit being specified, under FD32 screen, in credit management scenario. How this happened?
Details of the issue :
1) Credit master has not been maintained.
2) If credit master has not been maintained then how the system was able to show the credit exposure of the respective customer?
3) If the credit management settings were pre configured correctly then, why the sysytem didn't blocked the sales order in initial stages itself?
Required guidance :
1) why the credit check was not performed while processing the sales order?
2) Why the sales order was not blocked when it exceeded the specified credit limit?
3) What needs to be done now?
Scenario: Credit limit : 1000 INR
Credit exposure : 10000 INR
Credit limit used : 999.99%
Kindly suggest & assist.
Thanks & regards,
M.S.Kumar.