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Former Member
Feb 16, 2011 at 11:36 PM

Status Change of Change Request is available via Status Field

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If anyone could help, I would really appreciate it. We have noticed that when Change Request is at status To be Approved, the statuses under the the Status Field are not grayed-out. It allows you to set the status of Change Request to Authorized or Rejected there as well as via the Actions button. However, when Change Request is at status Implemented, the statuses under the the Status Field are grayed-out;as expected. We want to prevent users from changing the status of the Change Request via the Status Field and force it via the Action button. Did anyone come across this before? Please help...

Many thanks...