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Former Member
Feb 16, 2011 at 07:28 PM

Crystal Viewer (Ver. 11.5) does not export to PDF on Windows Server 2008 R2

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Our install package installed the Crystal Viewer 11.5 runtime files on a Windows Server 2008 R2 machine (64 Bit) and reports show up fine in the viewer. However, when I click the export to PDF button I get "Invalid export DLL or export format" displayed in the control window (I am able to export to RTF and Excel ).

When our products is install on Windows Server 2003 or Windows XP the PDF export works fine.

Is there a work-around for this issue without having to upgrade to a newer version and, if not, what version properly supports Windows Server 2008 R2?

Thanks you very much in advance,

Tom