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Former Member
Feb 16, 2011 at 04:01 PM

User unable to logon after network outage

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Hi,

We experienced a network outage which subsequently recovered. However there is one particular user who was unable to logon be it on his PC or another PC. After entering his userid and password, Sapgui just shows a hourglass forever. No error message or timeout. Only when we restart the SAP instance, then he is able to logon again.

Can someone advise what could be the problem? We are on ECC 6.0.

Regards,

Lim