when a sales order is blocked for delivery for exceeding the credit limit, how the credit representative group comes into picture for releasing the same.
Pls suggest how the blocked docs are retrieved and proccessed by the representative group stepwise in SAP. Pls state the configs and Tcodes as applicable.
I know the blocked orders are released through Tcode VKM3, but in SAP how the credit Representative group is handling the same, how the authorization is assigned to them need to be known.
Request you to clear the steps from the creation of credit Representative group/Credit Representative and how the authorization assigned to them and how they act on it.
Please firstly follow the path of Financial accounting- account receivable and accounts payable- credit management -credit control account- define credit representative groups and define credit representatives for your specific credit control area. And you need to give autorization by giving role from PFCG t-code.
Finally, you need to maintain your credit representative group to your specific customer credit management data for your specific credit control area by specifying credit representative group configured before in FD32t-code.
I hope this will meet your requirement on this issue.
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