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Former Member
Feb 16, 2011 at 04:21 AM

For you BCM question.

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Hello SAP experts,

you know if there is possible having BCM display a caller name in the soft phone (CDT) the same like the hard phones not an unknown caller ? maybe there exist a parameter that could take something like the SIP invite request and display this instead of an unrecognised number...

My english is not the best.

I hope you are clear on my understanding.