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Former Member
Feb 15, 2011 at 07:26 PM

Is it possible to maintain a mandatory field in R/3 Support Message?

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Hello Experts,

I am implementing Service Desk feature of SOLMAN 7.0 ehp1. Client is expecting to add one field wherein he wants to add some additional information about the message reporter. Since it is an important information, client wants this field to be mandatory.

This information should also be visible to the processors.

Is it possible? IF it si, then how to do it?

Thanks in advance,

Deepak