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Former Member
Feb 15, 2011 at 05:52 PM

Unable to use the "print" button of the web viewer (CR13 for VS2010)

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Hi,

I've problems when trying to print a report through the web viewer, using adobe reader 10 on the client side.

No problem when adobe reader 9.4 is installed.

I'm using the build in "print" button of the viewer toolbar. No custom usage here.

With both versions, I see a server roudtrip, causing a threadabordexception (fine, I undestand why) => So the pdf file is well sended to the client.

But at client side, nothing append. No error message, no javascript error, no event log.

The adobe reader X plugin is well installed, I'm able to open pdf file in the same web app, with the internet explorer plugin.

In adobe reader X, I've try to change some parameters without success (javascript, enhanced security, adding iis server to "safe" zone, ...)

This append on any of my report file (20...), in 32 or 64bit pool indistinctly.

My tests are done with :

client side : win764bit, Vista 32bits

Server : 2003-32bits, 2008-32bits, 2008-64bits

Another funny thing : using mozilla firefox instead of internet explorer => work fine with adobe reader 10.

Thanks for your support.

Regards,

Romain Lagrange