Hi all,
Our College of Business is putting together a proposal to join the SAP UA, which our Dean has to approve. Our IT department has a few questions that I have not been able to get adequate answers on so far and was wondering if someone in the community could help. Here are the questions about working with the hosted SAP service:
1. Our lab computer images are handled by the IT department, not individual faculty. What needs to be added to the image of the lab computers? We have had problems in the past with software that needs executables installed, such as MyITLab.
2. For each semester/class term, who handles setting up the student sign ons for the SAP material? Do individual faculty setup each student with a sign on? How much time does that process take?
3. How often does the hosted site patch the software? Has anyone had problems with the software during the semester which did not get fixed until the next patch, and problems with the class resulted?
Thank you all for helping us better understand these issuess.
Priscilla
(PBulldog)