I am currently checking an issue why my customer disputed items are not closing automatically after the invoices have been paid.
- The regular financial disputes close automatically
- The casy type and the correct status profile
- the status profile is set to close directly from new status to to be collected / then closed
- The status profile has changed after initial set up
- I ran the process bufffer program and no result, the disputes are still open.
- We have activate the customer disputed objects properly as far as i can see.
Thanks for the assist