Hi,
i know how to open for example an opportunity directly using URL:
http:// :8000/sap/bc/bsp/sap/crm_ui_start/ default.htm?crm-object-type=BT111_OPPT&crm-object-action=B&crm-object-value=3000070&crm-object-keyname=OBJECT_ID&saprole=ZVTRSACH
But i don´t know how to open a servicerequest directly using URL. I thought the crm-object-type is SRQM_INCIDENT_H but this does not work. Do you have any idea how to call a servicerequest using URL?
Thank you
Kind regards
Manfred