We have using Crystal Reports with the Brother Label printers for years until we were forced to use Crystal 2008. The label printers have worked in the past and we usually create a label template in the printer driver and this configuration is stored in the Crystal Report. These label printers can use several different size cartridges. When creating a report using the Editor, the report displays and prints correctly using the template embedded into the report. This is using the updated SP3.3 service pack. The problem is in the Run Time application that is embedded in another application to run the reports. When printing a label from the application, the report previews just fine with the correct size and format. However, when you try to print the label, the run time driver ignores the template embedded in the report and instead uses the default settings for the printer driver. So, if I have a 1 inch cartridge in the printer, and the default settings for the printer is a 1 1/2 inch cartridge, then the report will try to print assuming there is a 1 1/2 inch cartridge which will cause the application to fail. This is a problem with Crystal 2008 (12) and we would like to find a solution to this. Thanks, Doug