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Trex 71 update from SP level 57 to SP 71 (TrexAdmin wont start after update)

Hi,

Im ruinnung Trex 7.1 SP 57 on Windows 2008 R2 (X64 Bit) and according the TREX 7.1 update manual SP level 71 and sap note "2369767 - TREX 7.10: Revision 71" should be performed via the command line.

install.cmd --action=update --sid=<SAPSID> --
password=<password for adm/service user> --restart 

what I did as a sidadm user in the Administrator powershell:

installation passed without errors , after update has been finished TrexAdmin.bat script does not work anymore!!

After I restarted Trex service I got the this message in the command line of TrexAdmin window during the start of the TrexAdmin tool!

c:\usr\sap\T72\TRX00\exe\python_support>python -c "import TREXAdmin ; TREXAdmin.
main()"
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "TREXAdmin.py", line 18, in <module>
    import NameServerPy
ImportError: DLL load failed: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
c:\usr\sap\T72\TRX00\exe\python_support>

Am I missing something in this process or .....

Thank you.

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2 Answers

  • Dec 28, 2016 at 09:22 AM

    This SAP Note might help. At lest I'll try it out.

    https://launchpad.support.sap.com/#/notes/2408843/E

    Solved my issue updating to revision 72!

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  • Dec 10, 2016 at 05:31 PM

    2073982 - Avoiding various issues during TREX 710 upgrade to revision 58 and higher

    ....I followed the above SAP note suggestion but without any help still same problem with the TrexAdmin !

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