Trex 71 update from SP level 57 to SP 71 (TrexAdmin wont start after update)

[BorisMilosevic]

Hi,

Im ruinnung Trex 7.1 SP 57 on Windows 2008 R2 (X64 Bit) and according the TREX 7.1 update manual SP level 71 and sap note "2369767 - TREX 7.10: Revision 71" should be performed via the command line.

install.cmd --action=update --sid=<SAPSID> --
password=<password for adm/service user> --restart 

what I did as a sidadm user in the Administrator powershell:

installation passed without errors , after update has been finished TrexAdmin.bat script does not work anymore!!

After I restarted Trex service I got the this message in the command line of TrexAdmin window during the start of the TrexAdmin tool!

c:\usr\sap\T72\TRX00\exe\python_support>python -c "import TREXAdmin ; TREXAdmin.
main()"
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "TREXAdmin.py", line 18, in <module>
    import NameServerPy
ImportError: DLL load failed: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
c:\usr\sap\T72\TRX00\exe\python_support>

Am I missing something in this process or .....

Thank you.

[teddylv_andersen2]

This SAP Note might help. At lest I'll try it out.

https://launchpad.support.sap.com/#/notes/2408843/E

Solved my issue updating to revision 72!

[BorisMilosevic]

Hi Teddy,

my current trex 71 version is 58 and my Solman 7.2 works with it , therefore I do not need to go higher. Anyway thank you for your tip!

[BorisMilosevic]

2073982 - Avoiding various issues during TREX 710 upgrade to revision 58 and higher

....I followed the above SAP note suggestion but without any help still same problem with the TrexAdmin !