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Former Member
Feb 14, 2011 at 03:21 AM

ECC SAPInst Error at step Start Instance error: could not find command ping

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Hi Everyone,

I am coming across an error during SAP ECC 6.0 Installation on SLES 10 and Oracle 10.2.0.1.

The error occurs during SAPInst step of 'Start Instance'.

The error is as follows:

Could not Start Instance 'DVEBMGS00' SID. "Cannot find command ping".

No log files being generated within the work directory.

Within the "sapinst_instdir-->dev_sapinst" log file: ### Could not find Command "ping" ### is being logged.

I did applied patch 10.2.0.4 for the Oracle database and re-started the installation and ended with the same error at the same step.

I also tried a new installation after applying the Patch to the database ending with same error.

At the SAPInst step "Pre-requisite" check, SAPInst displays a message with severity "Medium" saying "Swap space is 2GB. Recommended 4GB". despite that I continued the installation.

I logged into SLES using putty as ORA<SID> user and checked the status of the Oracle listener and it is up and running.

I executed command "tnsping <DBSID>" and the result is "OK (10 Milli seconds)".

I executed the command "R3trans -d" and it produced the obvious output.

I tried the command "startsap R3" from putty by logging as <SID>ADM user This command also ended with error

"Could not find command ping"

.

Couple of operations i thought are not being operated as they should be are:

With Oracle listener is up and running, database is mounted and opened. when I get connected to sqlplus as SYSDBA and executed the command "startup", following message is being displayed:

ORA-27091: Unable to queue I/O
ORA-27072: File I/O Error
Linux-x86_84 Error: 22: Invalid Argument
Additional information: 4
Additional information: 4
Additional information: -1

When executing the following command: "lsnrctl status": command successfully being executed and displaying the valid information. But when executing the following command "lsnrctl status -all": following message being displayed:

"TNS-01101: could not find the service name"

which I am thinking is not obvious.

As I ran out of options those I am aware of, can you please advice me ideas about addressing this issue.

Thank you In advance,

Kind regards,

Bharani Chowdary.