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Former Member
Feb 12, 2011 at 07:56 AM

Account information not recognized

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Hi,

When client wants to open report in the InfoView, it prompts Username and password.

It gives following error:

Account information not recognized.

- The argument has an invalid value az_LATN_AZ

- Please check that the appropriate CMS name and authentication type are specified

- Re-enter your user name and password, and click Log On

- If you are ensure of your account information, contact your system administrator

After reentering username and password report works fine.

More, i can not reproduce problem in my pc, however my client complains that it always asks me credentials.

Thanks in advance