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Former Member
Feb 11, 2011 at 12:01 PM

Third Party Billing Plan Invoice problem

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I have an issue in regards to using milestone billing with a third party order..

We currently use third party ordering to ship goods direct to our customers from our parent company in France. This process works well. I know have a scenario where our customer wishes to pay for goods in 2 installments . When they place their 3rd Party order they pay 50% of the total price up front then pay the remaining 50% plus an additional fee of 5% after 12 months. I have configured a new milestone billing plan for this scenario but I am unable to raise a billing document for the customer.

In the non billing plan scenario the document flow works as follows

Customer sales order raised - Automatic Purch Req - Purch order raised against parent company - Parent company ship to customer and bill us - vendor ivoice loaded against PO (MIRO) - Customer is billed via original sales order

The Billing plan scenario should work like this (but doesn't)

Customer sales order raised - Automatic Purch Req - Purch order raised against parent company - Customer Billed initial 50% - Parent company ship to customer and bill us - vendor ivoice loaded against PO (MIRO) - 12 months later Customer is billed via original sales order.

The issue I have is that the system cannot see an open billing quantity for the order even after the Vendor invoice has been loaded into the system against the purchase order.

Has anyone else had issues with this scenario and if so could they offer some advice on how to resolve

Many Thanks