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Former Member
Feb 11, 2011 at 10:46 AM

Issues connecting to universe in Crystal

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Hi,

I go into crystal and select universe as my datasource. I get a prompt to login into the enterprise server XI 3.1 and then I select the universe and get the following error:

All the servers with CMS XYZ:6400 cluster XYZ:6400, kind webiserver which hosts CDZHome, are down or disabled.

I have checked Servers in CMC and two failed to start:

WebIntelligenceProcessingServer

ReportApplicationServer

I have tried to re-start them but they remain failed. The message "This server is considered failed because it has stopped 5 time(s) in 60 minute(s)." is shown.

Any help would be gratefully recieved.

Thanks,