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author's profile photo Former Member
Former Member

WF not passed to the Approver

Dear Gurus,

In our current requirement, we have a WF for travel expenses. The expense report when submitted by the person goes first to a verifier and after the verifier is fine with it, it goes to the approver.

Currently, it is going to the verifier but then subsequently it is not going to the approver. Could you kindly help me out as to what the issue can be.

Thanks in advance for all the help

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4 Answers

  • Posted on Feb 11, 2011 at 06:53 AM

    Hello Eshram !

    Work items are received by verifier and not by approver.Please check the workflow log wherein approver details are populated or not.

    If you don't find approver details, it could be due to fault in agent determination process or imperfect binding.

    Regards,

    S.Suresh

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 11, 2011 at 09:51 AM

    Hi,

    Seems to be there is issue in agent assignment for approver.

    Thanks,

    Debi

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    • Former Member

      Hi,

      Check whether you have made the approval task as general. And also check the agent determination method or the rule which you are using for Approver determiantion. I hope this will resolve the issue.

      Regards,

      Devananda A J

  • Posted on Feb 11, 2011 at 10:54 PM

    Look in the workflow log. All will be revealed.

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 05, 2011 at 04:22 PM

    Were you able to fix this problem?

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