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Former Member
Feb 10, 2011 at 07:21 PM

Diagnostic tool

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Hi

I've run the Diagnostic tool of Crystal Reports V1 and the InfoView Test and WebIntelligence Tier fail. here is the testresult.xml log file :

<?xml version="1.0" encoding="UTF-8" ?>

- <log>

crystalr.domain.com:6400

<configfile>./TestClasses.xml</configfile>

<logstarted>Thu Feb 10 14:04:49 EST 2011</logstarted>

- <TestClass>

TestLogonLogoff

<ItemIndex>0</ItemIndex>

<TestName>Log On/Off</TestName>

<TestDescription>Tests the ability to log on and off with an existing token</TestDescription>

<TestResult>pass</TestResult>

<TestException />

</TestClass>

- <TestClass>

InfoView

<ItemIndex>1</ItemIndex>

<TestName>InfoView Test</TestName>

<TestDescription>Tests InfoView</TestDescription>

<TestResult>fail</TestResult>

<TestException>- Could not retrieve InfoView logon page from localhost:8080</TestException>

</TestClass>

- <TestClass>

WebIntelligenceTier

<ItemIndex>2</ItemIndex>

<TestName>Web Intelligence Tier</TestName>

<TestDescription>Tests Web Intelligence Functionality</TestDescription>

<TestResult>fail</TestResult>

<TestException>- Error creating Dataproviders. null - Error viewing Web Intelligence Document. Cannot initialize Report Engine server. (Error: RWI 00226) - Scheduling Web Intelligence Report failed. --Document: " Diagnostic Web Intelligence Document Test" not found.</TestException>

</TestClass>

- <TestClass>

CrystalReportsTier

<ItemIndex>7</ItemIndex>

<TestName>Crystal Reports Tier</TestName>

<TestDescription>Tests Crystal Reports Functionality</TestDescription>

<TestResult>fail</TestResult>

<TestException>- Failed to add tables to test report from XML source. - Scheduling Crystal Report failed. --Document: " Diagnostic Crystal Report Document Test" not found.</TestException>

</TestClass>

- <TestClass>

TestStartStop

<ItemIndex>11</ItemIndex>

<TestName>Stop/Start Servers</TestName>

<TestDescription>Tests starting and stopping all servers except the CMS</TestDescription>

<TestResult>pass</TestResult>

<TestException />

</TestClass>

<logended>Thu Feb 10 14:05:53 EST 2011</logended>

</log>

How can I resolve this? Is there any folder where I can find the logs of crystal ? Thanks.