Hi,
Please bear with me in terms of knowledge level on this subject, it's not normally my "area" but I'm trying to assist a colleague.
When an order reaches a certain value, it requires authorisation by a senior member of staff, from Manager to Director, and finally Managing Director. Probably not unusual.
When a member of our Purchasing Team input an order that requires higher level authorisation, after it has been authorised it goes into the email queue in SOST.
However, the sender is displayed as the person who authorised the order, not the person who raised the order. In other words, we have Purchase Orders arriving in Vendors inboxes addressed from our MD!
We don't want this.
Can anyone point me in the direction of the config which may allow me to alter this?
Many thanks.
If this is in the wrong forum, I apologise, I was unsure where to post it.