on 02-08-2011 10:45 PM
Hi,
The portal went down for an hour and unable to investigate the cause.
However, there is an option of going through .log file.
1. Is there any way to upload this log file and get the analysis?
2. If not, any other solution to identify the cause of the outage?
Regards
KK
Hi KK,
Please check the defaultTrace.trc file for exception details ,
You will find the helpful information.
Path : usr\sap\<SID>\JC<SN>\j2ee\cluster\serverX\log\
Or you can check the log from NWA from portal itself. Here it will display the log in
tabular format so it will be easy for checking the details. Here Check the SAP Log also.
Regards,
Piyush
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Hi KK,
Please access the NWA using http://portal:port/nwa
Go to the following path
System Management -> Monitoring -> Logs and Traces
From the dropdown, choose "Default Trace"
You can open a filter and then define the parameters eg. Date and Time relative
This again would be the defaultTrace file but in a much more readable format. You can also download the content in CSV format.
Thanks,
Nikhil
Hi, GKRISHNAKUMAR.
The J2EE logs are stored in the directory:
usr\sap\<SID>\JC<SN>\j2ee\cluster\server0\log\
Where SID - System ID , SN - system number of the portal. here you can find and download defaultTrace.*.trc files that store all the events of application server. Also, there are a lot other logs in this directory.
Regards, Mikhail.
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Hi KK,
Please go through defaultTrace.trc and look for traces so as to identify the root cause of the issue.
Nikhil
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