I have specified several transaction types of Service Desk messages:
In the table dno_cust04 contain the next entries:
PROCESS_TYPE 0 YLFN
PROCESS_TYPE_ADD 1 SLFN
The type YLFN is used in solar01/02 projects (on the tab Problem/Messages)
The type SLFN is used for Support Desk messages.
I made the the interface to SAP backbone.
But when i run job RNOTIFUPDATE01 the system create the message with type YLFN instead SLFN.
There are any customizing for this?
I need the job RNOTIFUPDATE01 auto create the message with SLFN type.
All this types of message i am using.