on 02-08-2011 5:43 AM
Dear Experts,
I am having serial number manage items. I want to track the stock of all the items which come for repair from customer.
Example :
I am having an item XYZ, it comes for repair. I want to take the same in my warehouse, Please let me know what is the name of the document that I need to create.
After repair I need to give it back to my customer then from which document I should send it to the customer.
Regards,
Ravindera
Hi Ravindra,
You may use Goods receipt to receive the material in your warehouse. Customize the window as per your need. And you can sen the item to the customer through invoice or use inventory transfer and then goods issue. There are many options to handle this. Go for the one that suits your needs.
Thanks,
Joseph
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Hi Ravindra......
Can you not use Service Module?
There is no need to maintain Stock for such item. You can have complete track which item from which customer has come.
Who is handelling such repair and what all expenses has been done for this servicing....
You can get everything if you use service module.......
Regards,
Rahul
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