We have CRS 2008 installed on our server & I have the Client tools installed on my PC. When any of our users attempt to access infoview from local the log on screen is displayed with a blank box.
the error mesage in IE is :
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Tablet PC 2.0)
Timestamp: Tue, 8 Feb 2011 01:04:23 UTC
Message: 'name' is null or not an object
Line: 24
Char: 13
Code: 0
URI: http://hercules/InfoViewApp/common/errorLoading.aspx
I have checked that all the services are running, but am very new to CRS and not very technical.
What else should I be looking for to resolve this?
Thanks