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Error: Failed to get the document information. (LO 26315)

Hell Experts,

When i try to open or when i try to refresh dash board xcelcious report i am getting the error Failed to get the document information. (LO 26315).

I searched forum and service market place unable to find the exact problem.

Please let me know if any one face this issue and how to resolve it,

Thanks,

Shiva Kumar G.C

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2 Answers

  • Posted on Feb 07, 2011 at 01:41 PM

    Are you trying to refresh the dashboard in the INfoView or in the XCelsius Designer preview mode?

    Which version of BO (incl. Fix pack and Service packs) do you use?

    Regards,

    Stratos

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 08, 2011 at 11:09 AM

    Problem got fixed...

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