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OS06/ST06/OS07n Missing CPU and Pagging Information

Former Member
0 Kudos

Hi!

In a SAP NW 7.0 running on Windows 2003 server I'm not able to see CPU and paging detail on OS06/ST06/OS07n.

At operating system level I've cheked if the information is being collected using "saposcol -d" and then "dump cpu" but it simply doesn't deliver any information. I've tried to update SAPOSCOL but still doesn't work. I don't have any errors in EventViewer and dev_coll.

I've checked SAP note 688131 but everything is OK.

Do you have any hint?

Cheers,

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi,

from saposcol dialog, clean the memory then reattach the shared memory and check if it shows, you can try this.

saposcol>clean

saposcol>kill

saposcol>leave

saposcol>launch

Then check if it shows CPU data.

check for further log in dev_coll if any thing is there.

Thanks,

Balaji.s

former_member117942
Participant
0 Kudos

Hi,

I've the same problem with the SAPOSCOL of two application servers running ERP 6.0 EHP4 on windows; SAPOSCOL of central instance shows all data; SAPSOLCOL of application servers does not show CPU and paging info.

Any idea to solve it ?

Thanks.

Maurizio Manera

xymanuel
Active Participant
0 Kudos

Hi,

please go to ST06 press "Status" and check the Version of the running SAPOSCOL.

"Collector Versions" running and dialog should be the same.

The saposcol should be the newest Version! Remember that it is downwards compatible.

If a restart of the Hostagent does not resolve your problem, stop it, and try to clean up /usr/sap/prfclog. Check the output in dev_coll.

Kind regards

Manuel

former_member189546
Active Contributor
0 Kudos

Hello,

Please try a reboot of Windows to clear any shared memory.

Also check in Windows services account running saposcol is

sid<adm> which is also a member of local admins on the server

If you need to change this reboot Windows.

Please try start/run perfmon check if os information is displayed OK.

regards,

John Feely

Former Member
0 Kudos

What does ST22 and SMGW have to say about this?

Cheers,

Julius

Former Member
0 Kudos

You don't get any error or message within SAP. The big question is why saposcol can't get any values from the operating system. using SAPOSCOL -d -> dump CPU you don't get any data. And you should get it, otherwise you will not see it is OS06 transaction.

Is there a way to trace the calls that SAPOSCOL does to Windows?

cheers

Former Member
0 Kudos

External server programs are not known to be well documented, and personally I find the application coding which executes them to be informative...

Check the joblogs in SM37 and the dev trace in ST11, but SMGW and ST22 would be my first port of call.

SMGW must be able to give you more infos and a retun code / error to search further on if you execute it from SM69.

Cheers,

Julius