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Former Member

SAP instance not starting

Dear All,

I have installed WAS 6.40 following all installation steps while starting MMC I get following error

GetProcessList Failed.

Then in MMC node containing Process List and Process table

shows Critical state (Yellow). Under this node when I click on Process List. The right pane shows jcontrol.exe in Unknown State(gray) and igswd.exe in error-free state(green).

I get following error in developer trace of jcontrol.exe

  • ERROR => invalid return code of process [bootstrap] (exitcode=-2) [jstartxx.c 1350]

JControlExecuteBootstrap: error executing bootstrap node [bootstrap] (rc=-2)

JControlCloseProgram: good bye... (exitcode=-2)

Has Anybody faced such problem? What is solution?

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2 Answers

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    Former Member
    Posted on Jul 30, 2004 at 08:33 AM

    Hi Sharad,

    obviously, the bootstrap process cannot go through.

    Is there a chance that the DB is not online and you try to start the server? You can check the DB state from the MMC.

    If this is not the case, you can have a look at the developer trace for the bootstrap process. You can find it in the following directory: <drive>:\usr\sap\J2E\JC00\work -> dev_bootstrap file.

    Good luck!

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    • Former Member Former Member

      Hi Sharad,

      sorry, but I can't help with that error within WebDynpro.

      It'll be a good idea to post your question in the WebDynpro forum - the experts there will most probably come up with an answer.

      Best regards,


  • author's profile photo
    Former Member
    Posted on Oct 28, 2004 at 04:56 PM

    This happened to me as well, just now. I am using the 6.40 Sneak Preview.

    1. Yesterday I shutdown my J2E System in MMC, as normal.

    2. This morning, on opening MMC, I immediately get a dialog "GetProcessList Failure=80004005 error unknown".

    3. If I try to start the J2E system, the DB and <host>1 start okay, but the <host> 0 node stays gray.

    4. Now, with it half started, STOP the J2E system.

    5. Now START the J2E system again and all processes do start successfully.

    6. Close your MMC, say NO to "Save Console settings?", and on next open it still gives the 80004005 error. Click okay, you can see all your processes are running.

    7. In the MMC, open a node and click on a child node (this causes MMC to prompt to save Console Settings when you close it). Close MMC and this time say "Yes" to save settings.

    8. Now on the next MMC start there is no error message.

    These steps worked for me anyway. Incidentally I am using using JDK 1.4.2_03b2.

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    • Former Member Former Member

      Hello Joel,

      The error message that you have will be fixed if you change jstartup/trimming_properties = off in the instance profile of the J2EE Engine. I suppose that its value is standard at the moment.

      Kind Regards