Hi,
We are on SRM 7.0 and wish to use Application Controlled workflow. We wish to use the standard 1 step approval of shopping cart. After I have created my org structure where Manager is assigned as the 'Head of own org unit' , what are the next steps.
1. Which workflow to be activated?
2. What will be agent assignment?
3. Any other settings in enabling this feature?
Also I want simple cost based approval where if a employee raises a SC for 100$ or more, it should trigger the workflow. Let me know how to implement this using the above 1 step workflow. What attributes to give to the manager and employee? How and where to give the Spending limit and approval limit?
Please explain the steps in detail for both CLASSIC scenario and STAND ALONE scenario. Will give full marks.
Regards,
Nikhil
Edited by: Nikhil RGupta on Feb 3, 2011 5:40 PM
Edited by: Nikhil RGupta on Feb 3, 2011 6:14 PM