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Former Member
Feb 03, 2011 at 02:28 PM

Data not exist in FF Log Report

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Hello GRC Experts,

I have a problem in FF log report.

Iam using SPM Ver 5.3

Under Tab Reports => User Reports => Reason / Activity Report => I select System Name then i mention the date, for example a month. I execute, i get all the details of users FireFighter, Login Date/Time, Reason,Activity.

But try to download the report "Reason Activity Report.xls" and save it in my desktop and when i open the excel there is no data inside.It is blank

- I tried opening without saving, still the same.

- I saved and opened in notepad but it was like a XML report not the valid data

Thanks in advance for the solution.

Regards,

Prasath