Advising record (ADV - HSBC form) in DME file could not get email address

Dear all,

I have problems with DME file that Advising record could not get email that is maintained in vendor master data.

Standard communication methods in vendor master data must be Emails.

We use exit module to get this email for below fields:

Email chnl se. flag

Email address

T-code DMEE -> Advising record

(Attributes tab: Mapping procedures is Exit module.

Source tab: value was entered for Exit function)

We test once and got the expected result: email shown on DME file, in advising record.

However, as I rechecked recently, we have no email shown (though Constant value 'ADV' shown).

The form is active by the way.

I do not know if I miss anything in configuration.

Please advise.

Thank you very much.

Rgds,

Linh