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Former Member
Feb 01, 2011 at 08:43 PM

cannot open associated business object in CRM webUI (CRM 7.0 Worklist)


Hi Experts,

Could someone please throw light on the below issue:

I am using a custom delegated business object for the Bus object :BUS8000102(loyalty management), in one of my custom crm workflows and the idea is that once the agent clicks on the link that is generated by the assigned bus object reference from the worklist the "Membership" Screen should open up.

As of now when i click on the link in my worklist i have the error "Associated object cannot be opened; contact your system administrator".

Other threads in this forum refer to the customising path SPRO->CRM->Basic functions->Worklist->Define Alert Box->Define object Specific navigation...

But in here what object type should be maintained for the busobject BUS8000102 ? , would maintaining an entry here automatically take the navigation to the membership screen?

Appreciate Your Replies,