Skip to Content
Former Member
Jan 31, 2011 at 04:43 PM



Greetings. We are running Business Objects 11.5. I'm not sure how to tell what service pack I have. We recently upgraded our ERP application (Sage Timberline) and after that, when the server is rebooted, we get an error about fcproc.exe and pageserver.exe not being able to start because smerrlog.dll is missing. As it turns out, the Pagserver service is started in Admin Tools>Services, but not in the Business Objects management console.

Is there any way I could get a copy of the smerrlog.dll file for my version that would help this, or is there a service pack I should apply?

Thank you for your assistance.