Hello!
I have 3 question to you.
1. Note 1512895 - Support team determination + e-mail notific. to support team.
This note incompletely explain how setup e-mail notific. to support team.
I setup support team determination on base of SLFN0001_ADVANCED_FIND_PARTNER according that note and it work fine.
But for e-mail notific. to support team I have to create new Acton Definition (on base of SLFN0001_ADVANCED_MAIL).
If I understand that right - e-mail notific to support team must work without additional Acton Definition.
How I can do that?
2. Are there possibility send e-mail to all members of support team (defined in t_code PPOMA_CRM) on e-mails which set in Person Business Partner and don`t use e-mail distribution list in Support Team Business Partner?
3. How I can use SAP Business Workplace distribution list in Support Team Business Partner without usage external distribution list on e-mail server?