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Former Member
Jan 28, 2011 at 03:17 AM

SRM Workflows - Analyse time spent between processes

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Our Shopping Cart process goes from the Initiator to a QA section. Once they submit, it goes to the Approver for approval.

We are trying to get some time/volume statistics on how long/many it takles SC's to progress between stages as we are hoping to identify bottlenecks.

How can we analyse the workflows and can BW assist with this reporting in any way?

Regards,

Gerry Steer