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Collaboration rooms - Runtime Error

Hello! Everyone,

We have

EP 6.0 SP2 Patch 4 Hotfix 5

CM_COLL 6.0 SP2 Patch4 Hotfix2

Novell 8.6.1

jdk 1.3.1_11

J2ee 6.2 PL 23

When i try to create collaboration rooms i have this error:

"Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/com.sap.pct/Collaboration/com.sap.netweaver.coll.CollaborationRoomCreation/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreationWizard

Component Name : com.sap.netweaver.coll.appl.ui.room.RoomCreationWizard

The exception was logged. Inform your system administrator..

Exception id: 12:13_16/07/04_0025

See the details for the exception ID in the log file"

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log file:

com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component

Component : pcd:portal_content/com.sap.pct/Collaboration/com.sap.netweaver.coll.CollaborationRoomCreation/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreationWizard

Component class : com.sap.ip.collaboration.roomui.api.rcwizard.RcWizardComponent

User : vseca

at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:858)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:310)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)

at java.lang.Thread.run(Thread.java:479)

Caused by: com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent$WdfPortalComponentException

at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent.service(WdfPortalComponent.java:51)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)

at java.lang.Thread.run(Thread.java:479)

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exception is chained. Original exception -


java.lang.reflect.InvocationTargetException: java.lang.NullPointerException

at com.sap.ip.collaboration.room.impl.RoomInfoRuntime.addUserIdToRoomRole(RoomInfoRuntime.java:376)

at com.sap.ip.collaboration.room.impl.RoomUMStorage.createUMGroups(RoomUMStorage.java:112)

at com.sap.ip.collaboration.room.impl.RoomObject.<init>(RoomObject.java:106)

at com.sap.ip.collaboration.room.impl.Rooms.createRoom(Rooms.java:75)

at com.sap.ip.collaboration.room.impl.RoomsKMService.createRoom(RoomsKMService.java:71)

at com.sap.ip.collaboration.roomui.api.rcwizard.model.RoomCreationController.createRoom(RoomCreationController.java:188)

at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RcWizardUIBaseControl.onFinish(RcWizardUIBaseControl.java:78)

at com.sap.ip.collaboration.roomui.api.rcwizard.ui.RoomOverview.onFinish(RoomOverview.java:489)

at java.lang.reflect.Method.invoke(Native Method)

at com.sapportals.wdf.stack.Control.dispatchHtmlbEvent(Control.java:378)

at com.sapportals.wdf.WdfEventDispatcher.dispatch(WdfEventDispatcher.java:175)

at com.sapportals.wdf.BaseDynPage.onWdfEvent(BaseDynPage.java:131)

at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfDynPage.onWdfEvent(WdfDynPage.java:115)

at java.lang.reflect.Method.invoke(Native Method)

at com.sapportals.htmlb.page.DynPage.doProcessCurrentEvent(DynPage.java:172)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:101)

at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:135)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sap.ip.collaboration.core.api.ui.wdf.portal.WdfPortalComponent.service(WdfPortalComponent.java:46)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:300)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:340)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:352)

at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)

at java.lang.Thread.run(Thread.java:479)

com.sapportals.portal.prt.connection.ContentExceptionHandler@12e44d #

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Can anyone help??

Thank you!

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1 Answer

  • Jul 21, 2004 at 12:12 PM

    Hi Veronica,

    anything that produces an error and the error is probably not due to your own modifications (or is it??) is a case rather for a support message to SAP than for SDN.

    If you have made extensive modifications or special configurations, SDN may be the place to find similar experiences. But in that case you should post the info on your modifications as well.

    Regards,

    Karsten

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