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Former Member
Jan 26, 2011 at 08:30 AM

Creating dump while accessing B1 through Citrix

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Hi,

I am facing an issue in one of my SAP B1 8.8 installation. We are using Citrix for accessing SAP B1 client. This installation is having the following configuration.

SAP B1 Server

Server OS - Windows Server 2008 STD SP2 x64

SAP B1 Version - 8.8 PL10

SQL Server version - 2008 STD

Citrix Server

Server OS - Windows Server 2008 STD SP2 x64

While working with SAP B1 client through Citrix, when entering details in u201CInventoryu201D > u201CItem masteru201D ,B1 client creates a dump file and exits abnormally. We have tried different scenarios / access methods and found that the issue is present only if connecting through Citrix session. No issues found if we directly login to Citrix server console or using RDP. Kindly help me to resolve this issue.