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Email at the time of Rejection.(SRM 7.0 Process controlled Workflow)

Hi Friends,

I am using SRM 7.0 Process controlled Workflow. I configured every thing except below.

For my client requirement, i need to send a mail when Item is rejected.

Details of Requirement.

In case of Rejection of Shopping Cart, the creator, requestor and all approvers should be notified via Outlook email.

Please help me to obtain this .

Thanks,

Balaji.T.

Edited by: balajit on Jan 26, 2011 6:14 AM

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  • Best Answer
    Posted on Jan 26, 2011 at 08:36 AM

    Hi,

    It is alert notification mail.

    2 configurations are required.

    + Assign event schema to the transaction type SHC.

    SRM -> SRM Server -> Cross Application Basic Settings -> Define Transaction Type

    + define recipients

    SRM -> SRM Server -> Cross Application Basic Settings -> Event and Event Schema for Alert Management -> Define Recipients for Notification

    Regards,

    Masa

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