Missing data in EWA session

[Former Member]

Hi All,

we have succesfully done EWA session for non-ABAP system (Enterprise Portal 7.0).

However inside the report we can't find several information:

- in section 1.1 Hardware Configuration n° of CPU and Memory are not describe

- in Java Performance not all part are pull out.

Some one can help to solve this issue?

Many thanks.

[Former Member]

Hi,

in Solman RCA , can u see any graphs under workload analysis ?

Regards,

kaustubh.

[Former Member]

Hi All,

yes in workload analysis I can see the graphs.

I can't see Hardware Configuration under relative session......

Many thnaks

[Paul_Babier]

Hello Alesandro,

If the data is in the Workload analysis, this means that SMD wrote the data to the Solman BI.

As I refered to earlier SAP Note 1332428 has a trouble shooting guide attached for non-ABAP systems.

Things you may want 6to check now is the BI RFC is properly defined in the the proper table.E2E_WA_CONFIG.

You want to retrieve the RFC destination so you can check the RFC. This transfers the data from the BI to the Service Session.

You want to check the RFC user has the correct authorizations and role SAP_BI_EXE.

The person executing the session will need SAP_SM_BI_EXTRACTOR.

You want to make sure the data is beign aggegated, so check E2E_HK_CONTROLLER is runnign without issue and the

0SMD_PE2H has data and is reflected in 0SMD_PE2D.

Again these steps and more are int he Troubleshooting guide attached to SAP Note 1332428, so that would be your next step. Download the note, extract the guide and follow it. This should lead you to the problem.

Regards,

Paul

[Former Member]

Hi

What is your solman version?Do check this sap note also

[Note 1435378 - JAVA Performance Data missing in GV_SFS Session|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1435378]

[Note 1079125 - EWA GCA Task of Solution Manager Diagnostics|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1079125]

Jansi

[Paul_Babier]

Hello,

Mark is correct - Non-ABAP systems require SMD to be installed and configured properly.

First thing you need to check is if the data is available in the Workload Analysis

Solman_workcenter > RCA Tab > E2E Analysis

Here slect the system and clcik workload analysis button

Ensure the date range is the same as the EWA service session week and the granularity is set to Daily.

Then check the resulting performance data. Is it available? Then you want to follow the T/S guide attached to SAP Note 1332428. If the data is not there, you have not configured Diagnostics correctly.

Regards,

Paul

[Former Member]

Hello Alessandro,

This is likely one of your jobs in Diagnostics not correctly set up.

Please validate this by following the documentation provided in http://service.sap.com/diagnostics

Also, please take a look at SAP Note 1274287 and 1010428 for more help on this.

Thanks,

Mark