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Former Member
Jan 25, 2011 at 10:19 AM

System hang after clicking "Run" to launch "SBO_Welcome.hta"

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Hi,

My client encounters a pop up window "Open File - Security Warning" upon logging into SAP.

It is a message to run "SBO_Welcome.hta" which is located on "
SERVER\B1_SHR\Help\EN".

When the "Run" button is clicked to launch the above mentioned file, the system will hang.

Also, the error below will be displayed when we force shut down the above pop up window from Task Manager.

Error:[NCM Main].[Main] The RPC server is unavailable. (Exception from HRESULT: 0x8007068A)

The above issue is encountered on a specific workstation only.

Kindly suggest if anyone knows how to resolve this.

Thank you.

Yadana