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Former Member
Jan 23, 2011 at 07:03 PM

Please assist



I am a doctoral student and working on designing and developing a model for ERP systems implementation in small medium enterprises.

As a part of the process I have created a questionnaire to collect data from the users who have experience in ERP implementation. Below is a link to a confidential survey.

The information from this survey will be used for tabulating results only. The survey takes, on average, approximately 5-10 minutes to complete. Also the information provided will not be revealed and will only be kept for the period necessary to analyse the responses. I will also send you the summary of the results.

I would like to explain some of the terminologies being used in the questionnaire, such as u2018Management supportu2019 which includes over all support provided by the senior management towards the implementation, u2018usersu2019 include end users, their perception and issues related to adopting new systems, u2018Infrastructure/databaseu2019 covers the hardware/software, data migration and IT related factors, and u2018vendors supportu2019 involves the overall experience while dealing with vendors, system providers and the services provided by them. The questionnaire is designed to cover a complete ERP implementation.

I thank you for your time and interest.

Yours sincerely,

M. Ali

PhD Researcher

University of Greenwich