Send mail step for external email address

[Former Member]

Hi

in my work flow after a condition i have added a back ground task though which i m sending the mail to user .

after that i have added a send mail step to send mail to two external email address. when true branch of condition executes the mail to technical user is working fine . but send mail is not executing/working.

i saw it in tcode swel that line executes till send mail step then skip it and end . no mail generated as check sost as well

but when i added same kind of send mail step in an other work flow and executed it from swdd . mail generated and sent to both ids

kindly help me out

Regards

Ammad

[Former Member]

Hi Ammad,

In the workflow log check the Details tab.

Here you can check whether the condition was set as True or False.

I think the condition is false and its not reaching the send mail Step.

Also whats the workflow status? Error or the workflow was completed?

Thanks,

Viji.

[Former Member]

thanks for your reply

I checked the log .. condition was true, executed the back ground step (Shown by green line) and that line come till send mail step. after that line shown after the condition branch finished. means only send mail portion didn't execute

i m passing two email id's from variable , having initial values. I have just saw that it can be the binding problem of that workflow variable and the send mail addressstring variable ????

Regards

Ammad

[Former Member]

Hi,

This send mail step is used to send the Mails to external mail right?

If so, you need to select the 'Email Address' in the send mail step.

Thanks.