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Former Member
Jan 23, 2011 at 08:58 AM

Problem while creating followup to a Service Request

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Hi,

I am trying to create a followUp to a service request. The problem is, it is not displaying all the followup transactions in popup. When I checked the configuration "Copy Control for Business Transactions", I am able to see more than I see in the popup.

Could you please let me know, why I am unable to see all the transactions in the popup.

Thanks,

Sandeep