Hi
We are on SRM5.5 in Ext Classic Scenario
We have following situation.
A shopping cart remains in status 'Waiting for approval' whilst the Workflow shows that all approvers have done approval.
I have checked within BPP_PD, SHC status = I1015 Awaiting Approval ; the workflow (WS14500015 Item based approval) has status 'Completed'
I have checked RZ20 and SM58 , no errors found in there.
Any idea what could be cause and/or how to solve this so SHC gets approved and PO is created