Reconciliation vs process External bank SAP B1 9.1

[Former Member]

The client enters the bank statement on in the process external bank statement, when they go to Bank Statments and External Reconciliation > Reconciliation to reconcile the month...the info from the process external bank statement does not pull through.

Thanks for you help

[Former Member]

Hi Antonio,

Sometimes this happens in my client and the first time I open a ticket at SAP and they ask me to run this query:

SELECT LineOrigin, DebAmount,CredAmnt,VisOrder,* 
FROM OBNK 
WHERE lineorigin is NULL 

And if I got some result, they instruct me to run an update that they send to me.

I recomend you run this query and if you got some result, you can open um ticket support.

Regards