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C4C Facebook integration disable comments

Dec 09, 2016 at 10:18 AM

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Former Member

Hi,

the facebook integration includes the import run of direct messages as well as facebook comments. So far so good...

But is it possible to only import direct messages in C4C (and disable the import of comments)?

Looking forward to your answers!

Best regards
Alexander

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2 Answers

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Former Member
Dec 19, 2016 at 06:21 PM
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Hi Alexander,

No, importing only Direct Messages is currently not supported. Once you configure the social media channel, the assumption is that you will be interested in "listening" to anything happening on that channel.

Kind regards,
Gab

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Former Member Dec 22, 2016 at 08:40 AM
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Hi Gab,

thanks for your answer. Hopefully this will be implemented one day.

Best regards
Alex

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