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Former Member
Jan 19, 2011 at 11:44 PM

Crystal Reports 2008 Error Installing Service Pack 1

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Hello,

I am trying to install Service Pack 1 for Crystal Reports 2008 on Windows 2008 Server as an adminstrator and I get the following error message:

"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a fold containing the installation package "CrystalReports.msi" in the box below."

Also, I have been unable to complete the registration wizard because I do not get a 10-digit registration number when I complete the registration process at www.sap.com/solutions/sap-crystal-solutions/productregistration . I don't know if this problem might be causing the Service Pack 1 to not install.

Thanks,

Michele