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Jan 19, 2011 at 11:06 PM

(STW00245) REMOVE any scrap of CR Server 2008 V1 on Windows Server 2003

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Someone had started the CR Server 2008 V1 install on a Windows Server 2003 platform before me.

There were issues - and we tried applying Service Pack 3 to resolve them - but it did not.

Therefore, we decided to Totally UNINSTALL CR Server 2008 V1 - and start over from scratch.

The UNINSTALL said it ran OK, and we restarted the box just to be sure.

However, there is still a bunch of nested content in the C:\Program Files\Business Objects path and Business Objects and Crystal Decisions flags in the REGISTRY.

When we try to do a new install of CR Server 2008 V1 we get the following error...

BusinessObjects Edge Series is detected. Crystal Reports Server 2008 V1 is not allowed to install. STW00245

Other than re-installing the OS, does anyone have a good way to REMOVE any scrap of CR Server 2008 V1 on Windows Server 2003....because clearly the UNINSTALL tool is incomplete.

Thanks in advance.